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Alarm Registry

Home security systems are a great way to help protect yourself and your loved ones. They also help deter would-be criminals. 

When installing a home security system, make sure that you are working with a reputable company and that you know how and where the alarm system is monitored. 

Alarm System Permits

The City of Lethbridge's Alarm System Bylaw 5078 requires that all alarm system users have a valid alarm system permit. This applies to both residential users and commercial businesses. 

  • Alarm permits are only valid for The City of Lethbridge. The Lethbridge Police do not issue permits to addresses outside of the city limits (i.e. County of Lethbridge)
  • There is no fee to apply for an alarm permit
  • Alarm permit numbers are NOT TRANSFERABLE from one address to another or from one owner to another. A change in address or owner will require a new application
  • The permit applicant must be the person responsible for the alarm system. If it is for a commercial property, a contact person is required
  • Secondary keyholders must not reside at the property where the permit has been issued. The keyholder must be able to attend within 30 minutes of being contacted
  • The permit will be renewed automatically every year unless cancelled

Please be aware that that police may not attend your alarm if you do not have a valid Alarm System Permit.

Applying for an Alarm System Permit

  • If you are registering a new alarm system, or are a new owner of an alarm system, fill out the Alarm System Registration Application Form.

  • Submit the completed form by either:
    • Emailing it to alarms@lethbridgepolice.ca
    • Attending the front desk at Lethbridge Police Service (135 - 1 Avenue South) during business hours (Monday to Friday 7:30 am to 4:00 pm. Closed  weekends and statutory holidays)
    • Mailing the form to:
      Alarm Registrations
      Lethbridge Police Service
      135 - 1 Avenue South
      Lethbridge, AB   T1J 0A1

  • If you are updating information or cancelling your current Alarm System Permit, fill out the Alarm System Change/Cancellation Form.

  • Submit the completed form by either:
    • Emailing it to alarms@lethbridgepolice.ca
    • Attending the front desk at Lethbridge Police Service (135 - 1 Avenue South) during business hours (Monday to Friday 7:30 am to 4:00 pm. Closed  weekends and statutory holidays)
    • Mailing the form to:
      Alarm Registrations
      Lethbridge Police Service
      135 - 1 Avenue South
      Lethbridge, AB   T1J 0A1

Alarm System Permit numbers are NOT TRANSFERABLE from one address to another, or from one owner to another. If someone moves or a business changes locations, a new permit will be required. 

  • First, cancel the current Alarm System Permit by filling out the Alarm System Change/Cancellation Form

  • Then, submit a request for new Alarm System Permit by filling out the Alarm System Registration Application Form

  • Submit the completed forms by either:
    • Emailing them to alarms@lethbridgepolice.ca
    • Attending the front desk at Lethbridge Police Service (135 - 1 Avenue South) during business hours (Monday to Friday 7:30 am to 4:00 pm. Closed  weekends and statutory holidays)
    • Mailing the forms to:
      Alarm Registrations
      Lethbridge Police Service
      135 - 1 Avenue South
      Lethbridge, AB   T1J 0A1

False Alarms

To reduce false alarms and promote the responsible use of alarm systems, Lethbridge Police Service will invoice alarm system owners when more than two (2) false alarmS in a calendar year require police attendance. 

A warning will be be issued to alarm system owners for the first two (2) false alarms in a calendar year. The cost for each additional false alarm that requires police attendance is: 

  • $75 for personal residences
  • $150 for commercial businesses

To mitigate false alarms, registered owners are encouraged to: 

  • Ensure all alarm users are trained on the alarm system and cancellation procedures, should they make a mistake. No ID Code will prompt a police dispatch
  • Update your alarm company with accurate keyholder information and ensure they are willing to attend should police require them
  • Record normal business hours and working hours of cleaners with your alarm monitoring company
  • Schedule service calls with your alarm monitoring company (including checking batteries). Routine maintenance can prevent false alarms!
  • Keep pets, cobwebs, decorations, curtains and plants away from view of motion detectors
  • Verify all doors and windows are secure prior to activating your alarm system
  • Test your alarm system's connection with you alarm monitoring company's central monitoring station monthly. Contact your alarm monitoring company prior to testing
  • Notify your alarm monitoring company prior to any changes, remodeling, adding pets, etc., to ensure they do not affect the alarm system

Contact

Email Alarm System Permits for more information.

Contact

Lethbridge Police Service
135 1 Avenue South
Lethbridge, Alberta T1J 0A1

Non-Emergency Phone: 403-328-4444
General Inquiries Phone: 403-327-2210
Email: General Inquiries

Hours for public access:
Monday to Friday - 7:30 am to 4:00 pm
Closed weekends and statutory holidays

 

 

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